Advanced Tools Summary

The Advanced Tools menu can be accessed via the settings module.

The menu contains multiple sub-menus:

• Ad-hoc Import

• Agent Log

• Agent Setup

• Calendar Sync

• Conversation & Notification Setup

• Conversation Groups

• Custom Translation

• Databoard Export Scheduling

• Databoards

• Email Log

• Employee Email Sync

• External Reference Setup

• IP Whitelist Setup

• License Management

• Notification Email Texts

• Session Log Overview

• Settings Export/Import

• User Access Rights

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