Custom translations can be performed in the Settings module and are usually managed by designated role(s) or person(s) within each agency.
To use the custom translations, you need to have access to Settings that is set up under Employee Cross-Company Access, and is an advanced user with the appropriate access rights. Please contact your WorkBook administrator if you can’t see this menu.
System Administrator has access to this menu by default.
A custom translation can be done for an existing language or by enabling a new language. Refer to this article to learn how to enable a new language for custom translation /wiki/spaces/TGKB/pages/1336180751
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ADDING TRANSLATIONS - Via Settings module
Go to Settings module > Advanced tools > Custom translation
Select the Language and Object (1), then searching for the text you want to update (2)
Enter the desired custom text into column Translation (3)
Repeat the steps above for other Objects (1) from the drop-down list if required.
Then run the update (4) for the selected language.
A pop-up window will display to confirm the action. Click OK to confirm.
Note that changes may require you to log out and back in before they take effect.