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Retainers > Creating a Retainer Project

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A retainer project is used to group all jobs covered by the retainer for reporting purposes. Who can create retainer projects will depend on access rights and your agency process.

Before a retainer project can be created the retainer module needs to be enabled, please refer to the article on the Retainer Module Setup

ON THIS PAGE YOU WILL FIND:


CREATE A RETAINER PROJECT

To create a retainer project against a client go to:

  • The resource module > resource default grid > select the client

  • Open the client id card > select the projects tab

  • Go to the project settings tab > click create project button

  • Give the project a name - something recognisable that will differentiate the retainer project from other projects against the client e.g. client name | retainer | period covered

  • Check the project retainer box

  • Click ok

  • There are now two projects against this client – one is the retainer project and the other is the default project WorkBook has setup for the non-retainer jobs

  • When you next create a job for that client, the retainer project will be available in the project drop down


RETAINER PROJECT CONFIGURATION

Once the retainer project has been created, there is some further configuration required.

  • From the resource module > resource default grid > select the client

  • Open the client id card > select the projects tab

  • Go to the project settings tab > select the newly created retainer project

  • Click the retainer project basic settings sidebar

The project basic settings sidebar contains the following information:

Project Basic Settings

The project’s basic settings contains the following information:

  • Project number - this is created automatically by WorkBook

  • Project name - the name you gave the project at creation

You can amend the project name here if you need to

  • Description - a free text field to describe the project retainer

  • Handle as project retainer - indicates that this project is a retainer project

This should automatically be checked as part of the retainer project creation

Retainer Settings

If you scroll down you get to retainer settings.

The below table takes you through the retainer setting options:

SETTING

OPTIONS

RESULT

Delivery job closing settlement method

(Determines job closure settlement methods)

  • Invoice amount is equal to approved price quotes

With this option totals are taken from the price quote, not the total expenditures. The invoice amount will be taken from the “externally approved” price quote hours on delivery jobs, it will deduct these from the master billing job

  • Invoice amount is equal to actuals applied to the job

With this option totals are taken from total expenditures on the delivery job and a corrective price quote will be created automatically on the master job to offset the budget.  

For example: if there was originally 100 hours approved on the delivery job, but actuals equaled 40 hours, upon completion, 60 hours will be returned to the master job

Delivery invoices trigger

(What is the trigger to create automatic invoices on the delivery jobs & credit notes on the master billing job?)

  • Price quote is approved

When the price quote status is changed to “externally approved” on the delivery job, that will trigger the automatic invoice creation on the delivery job and a credit note will automatically be created on the master billing job, allowing users to track remaining retainer budget

  • Job is in status 3 “ready for closing”

The trigger in this instance is when the job status is changed to status 3 “ready for closing”

  • Job is in status 4 “closed”

The trigger in this instance is when the job status is changed to status 4 “closed”

Allow delivery job to exceed master budget when closed

  • Yes

  • No

(via a check box)

  • If yes is selected, it will recognise the full value of hours on the delivery job and push any over burn back to the master retainer job as a credit note for realisation on job closure

  • If no is selected, the write off applies to the delivery job

Activities not included in master price quotes are considered out of scope

  • Yes

  • No

(via a check box)

  • By selecting yes, when retained and non retained resources are quoted on delivery jobs, the budget for the non retained resources is not deducted from the master retainer budget

Related to approved price quote settlement method only

All corrective price quotes and invoices to be done on one activity

  • Yes

  • No

(via a check box & activity selection via a drop down)

  • If yes is selected, the price quote and invoice lines will contain one master activity

  • If no is selected, the price quote is copied directly to the corrective price quotes and invoices

Retainer Details

Scrolling further down you come to retainer details. This is where you can track agreed hours and spending on your retainer.

Go to Retainers > Creating a Master Billing Job to continue your retainer setup


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