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When first setting up your WorkBook system , a starting set of data will be imported, including your client information, supplier list, and employee detailsyour contact list can be imported. To import data successfully it is important to understand the data structures and the format required in the import data sheetssheet.

Things to note:

  • Data is imported once, so it is important to ensure accuracy and consistency prior to uploading.

  • Not all fields are required at import, optional fields can be added to the system manually at a later date when/as required.

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IMPORT CONTACTS

If you wish to establish a contact on a customer, follow the example below:

On the customer, Panda Shoes, you want to create a contact: John Doe.
To link this contact you must first find out which ResTypeId the contact is to be linked together with. Choose between the options in the point ResTypeId (choose 3 if it is a customer contact).
Then you must choose which customer contact to be linked. Find out what “CustNum” is on the customer and insert this number in RefNum on contact person.

Customer name: Panda Shoes

ResTypeID: 3

CustNum / RefNum: 4711

Contact Name: John Doe

RefNum: 4711

ResTypeId: 3

The same principles applies any type of resource.

...

Tip

Download contacts import file here.

Contacts

  • Contacts are linked to resources via the resource type ID field, e.g customer or supplier, and the unique reference number of the individual record you are linking it to.

COLUMN HEADER

FIELD DESCRIPTION

FORMAT

REQUIRED

ResTypeId

Which resource type does this contact person belong to

Resource type ID: Categorise the type of contact the person is.

Number

1 = Internal company
2 = Employee
3 = Customer
4 = Supplier
5 = General contact
6 = NewBizz
7 = Technical
8 = Media

Yes

RefNum

Check your customer

Reference number: Link the contact to an existing client or supplier. Check your client and debtors import sheet for the CustNum &/or

creditor

suppliers and creditors import

spreadsheets

sheet for the

number you assigned the customer or creditor that this contact person belongs to

EmployPosition

Contact’s position

Text

Email

Contact’s email address

Text

CreditorNum.

Number

ContactName

Contact’s full name

Text

E.g. 201, 234, 312 etc

Yes

ContactName

Contact name: The contact’s first and last name.

Text

e.g. Chris Smith

Yes

EmployPosition

Contact position: The contact’s position/job title.

Text

e.g. Marketing Manager

No

Email

Contact email address

Text

E.g. name@agency.com

No

Mobile

Mobile number

- not required

Number and/or text

No

Tel

Telephone number

- not required

Number and/or text

No

Fax

Fax number

- not required

Number and/or text

No

AdrLine1

Address Line 1: Used when importing full contact details. This information is not required at import and can be added to the system later if required.

Text

No

AdrLine2

Address Line 2

Text

No

Postcode

Postcode

Number

(can include letters)

and/or text

No

City

City

Text

No

CountryCode

Country Code: WorkBook assigns a two-letter code to each country. Check with your WorkBook consultant if your country code is not referenced here.

Text

E.g. AU, DE, DK, HK, NZ, SG

Check with your WorkBook consultant if your country code is not listed here

, UK, US etc.

No

RessParentId

Leave

Please leave this field blank,

fills out automatically upon import

Number

Comment

A supplemental description

Text

ResId

Leave blank, fills out automatically upon import

Enter nothing

RecId

Leave blank, fills out automatically upon import

Enter nothing

CountryStateCd

State, use the abbreviation of the name.

CountryCountyCd

County

Tel2

A secondary phone number

Number (may include letters)

Business

LinkedIn

it is completed automatically on import.

N/A

No

Comment

Comment: Add notes or a description if required.

Text

No

ResId

Please leave this field blank, it is completed automatically on import.

N/A

No

RecId

Please leave this field blank, it is completed automatically on import.

N/A

No

CountryStateCd

Contact’s State

Text

E.g. CA, FL, NY, NJ etc

No

CountryCountyCd

Contacts’s County

Text

E.g. Benton, Carlton, Dorchester etc

No

Tel2

Telephone number: Can be used to store an additional contact number.

Number and/or text

No

Business

Industry: The industry the contact belongs to, for internal reference.

Text

No

LinkedIn

LinkedIn Profile: A link to the contact’s LinkedIn profile.

Text

No

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