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Info

To create a client please refer to https://tangram.atlassian.net/wiki/pages/resumedraft.action?draftId=616136899 Resources > Create a Client

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CREATE A PROSPECT

  • Go to CRM module > clients & prospects list > click the add new prospect (blue star) icon

  • In the pop-up complete the following fields (only the name field is mandatory, the rest are optional

FIELD

DESCRIPTION 

Name*

Name of company / prospect

Address and company details

This information can be added now or later

Business

If using business types, you can select and allocate a business from the dropdown

Default company

Defaults to your company (but if you have access to multiple companies you can select the relevant company here)

Responsible

The person responsible for the prospect, this will default to your name

Resource group

If using resource groups, you can select and allocate a group from the dropdown

Checkbox: Create new pipeline

Check to continue on and create a new pipeline straightaway

Checkbox: Create the first activity

Check to continue on and create a new activity straightaway

Checkbox: Ignore duplicate control

The system will automatically check for duplicate records before creating a new one, check this box to ignore this control

  • Click ok to create the record

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Info

To add, update and maintain client and prospect information and contacts, create and review pipelines, create and view activities, as well as upload documents and start conversations with other employees, please see CRM > Prospect Card

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