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ACTIONS OUTSIDE OF WORKBOOK
Your team must figure out if it is allowed from a company protocol perspective to have the IMAP protocol enabled. WorkBook only supports retrieving emails through that specific protocol. Contact your IT department or put them together with your tangram team to make sure the right questions are asked.
If your team is okay with having IMAP open we provided some examples from Office 365 and Google mail.
IMAP Configurations
This is basic IMAP information on some of the most common IMAP providers:
Office 365
IMAP Server Address | ssl://outlook.office365.com |
IMAP User Login | |
IMAP User Password | ****** |
Settings for POP and IMAP access for Office 365 for Business or Microsoft Exchange accounts
Google Mail
IMAP Server Address | ssl://imap.gmail.com |
IMAP User Login | |
IMAP User Password | ****** |
Get started with IMAP
Enable IMAP
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GMAIL SETUP EXAMPLE
We have created an example using a personal Gmail account. These actions are available for corporate accounts as well, as long as the user is performing these actions as an administrator.
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Make sure you do not limit the number of messages in an IMAP folder (default) |
Create an App Password
Once IMAP is enabled, created an app password
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Once the password is generated, copy it (and make sure you don’t lose it for now!)
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ACTIONS INSIDE WORKBOOK
Once you have your account created and ready with either an app password or the email password you’re ready to head into WorkBook to enter the details.
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