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  • Go to CRM > clients & prospects list > select the client or prospect from the list > click

  • Click the show/hide prospect card (blue star) icon and click the information tab (blue star) icon.

  • From here you can add and update the following information:

    • Name: company name, this is amandatory field, all the others are optional

    • Initials

    • Phone number

    • Mobile number

    • Email

    • Social information: web address, LinkedIn page etc.

    • Resource group: can be used on client and prospect resources, resource groups are used for grouping resources together e.g. for a mail out

    • Tags

    • Address details

    • Business: resources can be grouped by business type or industry for reporting purposes e.g. Retail, Technology, Finance etc.

    • Primary Contact: main contact for the client/prospect

    • Responsible: the person in your company responsible for the client or prospect. This will default to your name but can be changed.

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