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Address, website and contact details for client and prospect resources are entered via the information tab on the prospect card which is accessed via the CRM module.

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ADD INFORMATION TO PROSPECT RECORD

  • Add, update and maintain information against an existing Go to CRM > clients & prospects list > select the client or prospect record via the information (blue star) tab on the prospect card. from the list > click the show/hide prospect card (blue star) icon and click the information tab (blue star) icon.

  • From here you can add and update the following information:

    • Name: company name, this is amandatory field, all the others are optional

    • Initials

    • Phone number

    • Mobile number

    • Email

    • Social information (: web address, LinkedIn page etc.)

    • Resource group (: can be used on client and prospect resources, resource groups are used for grouping resources together e.g. for a mail out)

    • Tags

    • Address details

    • Business (: resources can be grouped by business type or industry for reporting purposes e.g. Retail, Technology, Finance etc.)

    • Primary Contact (: main contact for the client/prospect)

    • Responsible (your company’s client lead): the person in your company responsible for the client or prospect. This will default to your name but can be changed.

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UPDATE PROFILE PICTURE

You can also create profile picture (usually the client logo) for clients and prospects via the information tab.

  • Click on light blue box with the client’s initials or the existing profile picture

  • Click the upload icon

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