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  • To create a new pipeline activity, go to my activities or all activities > click add new pipeline activity (blue star) icon and in the pop-up complete the following fields:

    • Resource: select a client or prospect from the list.

    • Contact: select an exisiting contact name or click theicon to ‘create new contact’.

    • *Activity type: select from the available options

    • Date: select a date and time

    • Responsible: the person responsible for the pipeline activity. This will default to your name.

    • Company: defaults to your company (but if you have access to multiple companies you can select the relevant company here).

    • Pipeline: select an existing pipeline to if a related pipeline already exists you can select and add the activity to .it here

    • Activity text: free text field to add notes or comments.

    • Add to calendar: if you use calendar synchronisation, check this box to add the activity to your calendar

    • Done: check box to mark activity as done.

  • Click ok

Info

 *Activity types are unique to your system and are usually setup by your consultant or systems administrator during implementation.can be created in Settings > CRM setup.

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ADD NEXT ACTIVITY

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REVIEW/UPDATE ACTIVITY

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