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Go to Pipelines > select pipeline from the list
Click Show/hide pipeline card
icon > go to Lost pipeline information
tab
Enter the following information:
*Reason: Select from the available options, i.e. Bad chemistry, Declined pitch, Lost to competitor, Price, other etc
Competitor: Select from dropdown list or add new by clicking on the
icon
Description: Enter lost description
Lost: The pipeline will be marked ‘NOT ACTIVE’ once this is checked
*Pipeline lost reasons are unique to your system and are usually setup by your Consultant or Systems Administrator during implementation via CRM > Settings > CRM setup.
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