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  • To create a pipeline, go to > Pipelines pipelines > click Create create new pipeline (blue star) icon and in the pop-up complete the following fields:

    • Resource: Select select a Client or Prospect from the list.

    • Contact: Select select an exisiting contact name or click the(blue star) icon to ‘Create new contact’.

    • Company: Defaults defaults to your company (but if you have access to multiple companies you can select the relevant company here).

    • Currency: Select select the correct currency for the opportunity. Options will reflect the currencies that are set-up in your system.

    • Responsible: The the person responsible for the pipeline. This will default to your name.

    • Name: Give give the pipeline a recognisable name.

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  • If dimensions have been ‘Enabled ‘enabled on pipeline’ or ‘Required ‘required on Pipeline’ pipeline’ (in Settings settings > Dimension dimension setup), continue to the ‘Dimensions’ dimensionstab and enter the required values from the available options in the dropdown fields.

  • Click OK ok

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  • A pipeline record has now been created, the next step is to complete additional fields to quantify the opportunity.

  • Click the ‘Showshow/hide pipeline card’ cardicon (blue star) and in ‘Pipeline details’ pipeline detailstab complete the additional fields:

    • Active: This this will default to active and can be unchecked when the opportunity is inactive.

    • *Rating: Select select from the available options, i.e. New Lead; Pitch; Existing customer - new work etc.

    • *Status: Select select from the available options. Each status is aligned to a probability which in turn weights the value of the opportunity for the purposes of forecasting.

    • Stage (locked): This this field is locked and will update automatically when the Status is changed.

    • Start date: Date date you expect the opportunity to commence.

    • Months: Expected expected duration of the job (start to finish), i.e. 3 months.

    • Probability: Will will update automatically to align with Status. You can also update the value manually as required.

    • Net revenue: Total total value of the work less purchases.

    • Expected NR (locked): This this field is locked and will update automatically = Net revenue * Probability

    • Expected monthly NR (locked): This this field is locked and will update automatically = Expected NR / Months

    • Gross revenue: Total total value of the work including purchases (optional field).

    • Comments: Free free text field to add notes.

*Ratings and Statuses statuses are unique to your system and are usually setup by your Consultant consultant or Systems Administrator systems administrator during implementation. For more information, please see CRM > Settings settings > CRM setup.

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REVIEW/MANAGE A PIPELINE

  • Go to Pipelines pipelines to see the list of current opportunities based on the filter settings.

  • Select the pipeline you want to update, click Showshow/hide pipeline card (blue star) icon to review details and update fields accordingly as the opportunity progresses.

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