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Clients are created in the resource module and are usually controlled by a system administrator, designated role(s) or person(s) within your agency.
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CREATE A CLIENT
To add a new client go to:
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Complete the necessary new client fields
The mandatory fields are highlighted in blue below, the rest are optional
FIELD | DESCRIPTION | ||
Client name* | Name of company / client | ||
Client initials* | This will auto-populate | ||
Client type* | 1 – Client 2 – Prospects (use for creating new business pipelines) 3 - A client can be changed to a different client type (i.e. Internal) after creation, as long as there are no financial transactions against the record. | ||
Account Manager* | Select a user from the dropdown list. Your selection will be the default account manager when new jobs are created for this client and can be used in approval workflows. | ||
Address and contact details | This information can be added now or later. | ||
Create Debtor in | There are two options here:
You may want to do this if:
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Click into the second tab (job settings)
Complete the fields highlighted in blue
FIELD | DESCRIPTION |
Price List | Select the default price list that is applicable for this client. This can be changed later, if required. If a price list is not selected then a default price list, with no pricing capabilities, will automatically populate. |
Default Currency | The default currency you quote and bill this client in |
Team | Select All Employees unless, a specific job team has been created for this client |
Language | The default language used for quotes and invoices for this client |
Administration Fee | Used to automatically add a nominal fee to this client’s jobs |
Click ok
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Info |
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Once you have created the client record in the system, you will be presented with a pop-up of the client card. It is strongly recommended that you complete some additional fields in order to complete the initial client set-up. Go to Client Settings > General Client Settings R12 for more information. |
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